Service&SensResources

Plans

Choose Your Access Level

Prices exclude taxes, launch assumption subject to change before commercialization. Annual commitment offers the equivalent of two months.

Introductory prices to be confirmed

The amounts displayed are introductory hypotheses. They are not marketable until the payment provider, tax processing, and General Terms and Conditions of Sale are validated.

≈ 2 months free
  • Discovery

    Build your first benchmarks with no commitment.

    Free

    Promise

    Build your first benchmarks without commitment.

    • Access to free resources from the catalog
    • Personal library of obtained resources
    • Download history
    • Reusable profile, no need to re-enter details for each request
    • Recommendations based on your stated interests
    • Preferences and consents managed from your personal account

    What you gain

    Less re-entry, useful content found quickly, and the ability to discover the approach before any commitment.

    Good to know

    Limited access to free resources. No paid content, no support included.

    Member area coming soon

  • Professional

    Move from monitoring to action with methods and tools ready to be adapted.

    €39/ month excl. tax

    Promise

    Move from monitoring to action with ready-to-adapt methods and tools.

    • All content of the Discovery plan
    • In-depth studies on service and after-sales service
    • Methodological benchmarks
    • Decision matrices and workshop canvases
    • Operational checklists
    • Selected replays
    • Exclusive content for subscribers
    • Preferential pricing on masterclasses

    What you gain

    Save framing time, structure collective decisions, professionalize steering, and provide teams with a common foundation.

    Good to know

    Content is enriched over time. No personalized advice is included. Access is named, and downloads fall under an internal use license, non-transferable.

  • Premium

    Accelerate implementation with regular insights from an expert.

    €149/ month excl. tax

    Promise

    Accelerate implementation with regular insights from an expert.

    • All content of the Professional plan
    • Structured training paths
    • Thematic masterclasses
    • Complete, ready-to-deploy kits
    • Monthly group session
    • 60 minutes of individual coaching per quarter, non-cumulative
    • Priority access to new content and formats

    What you gain

    Transform resources into a contextualized action plan, remove blockages, maintain momentum, and challenge arbitrations.

    Good to know

    Booking, cancellation, and rescheduling terms for sessions, expert availability, and named access need to be clarified before any commercialization. The 60 minutes of coaching per quarter are not cumulative.

Compare offers

Summary of access by offer. Amounts remain unmarketable hypotheses.
ItemDiscoveryProfessionalPremium
Access to free resources from the catalogIncludedNot includedNot included
Personal library of obtained resourcesIncludedNot includedNot included
Download historyIncludedNot includedNot included
Reusable profile, no need to re-enter details for each requestIncludedNot includedNot included
Recommendations based on your stated interestsIncludedNot includedNot included
Preferences and consents managed from your personal accountIncludedNot includedNot included
All content of the Discovery planNot includedIncludedNot included
In-depth studies on service and after-sales serviceNot includedIncludedNot included
Methodological benchmarksNot includedIncludedNot included
Decision matrices and workshop canvasesNot includedIncludedNot included
Operational checklistsNot includedIncludedNot included
Selected replaysNot includedIncludedNot included
Exclusive content for subscribersNot includedIncludedNot included
Preferential pricing on masterclassesNot includedIncludedNot included
All content of the Professional planNot includedNot includedIncluded
Structured training pathsNot includedNot includedIncluded
Thematic masterclassesNot includedNot includedIncluded
Complete, ready-to-deploy kitsNot includedNot includedIncluded
Monthly group sessionNot includedNot includedIncluded
60 minutes of individual coaching per quarter, non-cumulativeNot includedNot includedIncluded
Priority access to new content and formatsNot includedNot includedIncluded

How to choose?

  • You are discovering the approach

    Start with Discovery: the free resources are sufficient to make an initial diagnosis and test the usefulness of the methods.

  • You are conducting a service project

    Professional provides the grids, canvases, and studies necessary to frame, arbitrate, and equip a team.

  • You are transforming a service model

    Premium adds upskilling formats and regular exchange with an expert to maintain momentum over time.

Frequently Asked Questions about offers

What is the difference between monthly and annual?
The monthly commitment renews each month; the annual commitment covers twelve months and corresponds to the equivalent of ten monthly payments. Both formulas provide access to the same content.
Can I change my offer?
Changing offers is possible in both directions. Prorata rules and the effective date will be specified in the General Terms and Conditions of Sale (CGV) before payment is opened.
How do I cancel?
Cancellation will be done online from the personal area and will take effect at the end of the current period, with a seven-day grace period in case of non-payment.
Who issues the invoices?
Invoices will be issued by Axonaut, the only legal issuer retained. The platform does not issue any accounting documents on its end.
What happens to access after the subscription ends?
Access to reserved content ceases at the end of the paid period. Resources already downloaded remain usable within the limits of the internal use license.
How does Premium coaching work?
Sixty minutes per quarter, not cumulative, booked in advance on available slots. Cancellation and rescheduling terms will be set out in the General Terms and Conditions of Sale (CGV).

Paid offers not yet available — The payment process is not active: no debits can be made, and no paid rights are granted. Only free resources are accessible today.